Privacy Policy

Averum Contracts AI

Last Updated: December 6, 2024

1. Introduction

Averum Contracts AI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered contract analysis platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, password, and billing information when you create an account.
  • Contract Documents: Documents you upload for analysis (stored encrypted and processed only for your use).
  • Communications: Messages, feedback, and support requests you send to us.
  • Payment Information: Processed securely through Stripe; we do not store full payment card details.

2.2 Information Collected Automatically

  • Usage Data: Features used, analysis requests, timestamps, and interaction patterns.
  • Device Information: Browser type, operating system, device identifiers, and IP address.
  • Cookies & Analytics: Session cookies and analytics tools to improve our Service.

2.3 AI Processing

  • Your documents are processed by AI models to provide contract analysis.
  • We do not use your documents to train our AI models.
  • Analysis results are generated in real-time and associated only with your account.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process your contract analysis requests
  • Manage your account and provide customer support
  • Process payments and prevent fraud
  • Send service-related communications
  • Comply with legal obligations
  • Analyze usage patterns to improve our platform

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Cloud hosting (Google Cloud), payment processing (Stripe), and analytics providers who assist in operating our Service.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize sharing.

5. Data Security

We implement industry-standard security measures:

  • Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256).
  • Access Controls: Role-based access and authentication requirements.
  • Infrastructure: Hosted on Google Cloud Platform with SOC 2 compliance.
  • Monitoring: Continuous security monitoring and incident response.

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

  • Account Data: Retained while your account is active and for up to 30 days after deletion.
  • Contract Documents: Retained according to your subscription plan; you may delete documents at any time.
  • Usage Logs: Anonymized after 90 days.
  • Backup Data: Removed within 30 days of primary deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate information.
  • Deletion: Request deletion of your data.
  • Portability: Receive your data in a portable format.
  • Objection: Object to certain data processing.
  • Restriction: Limit how we process your data.

To exercise these rights, contact us athello@averum-contracts.com.

8. Cookies

We use essential cookies for:

  • Authentication and session management
  • Security and fraud prevention
  • User preferences

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy:

Averum Contracts AI

Email:hello@averum-contracts.com

Website:https://averum-contracts.com

This Privacy Policy is effective as of December 6, 2024.